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To obtain a replacement order or refund as mentioned above, please send us photos of the products received to cafe@sainthenri.ca within thirty (30) days of receipt of the order. There is no need to return products subject to a replacement order

We are only able to cancel or change orders until it is shipped. After shipping, there is no way to cancel or modify the order.

You can visit one of our branches to exchange and grind your coffees. However, they are not able to reimburse you when you have made a purchase online.

In the event of an error or problem with your order, please contact cafe@sainthenri.ca . We will be happy to help you.