FAQs

We offer a range of coffees whose origins, processes, varieties, and tasting notes vary from batch to batch to satisfy all coffee lovers.

Discover our complete selection here.

Over 80% of our coffee beans are purchased directly from producers, fostering a close relationship year after year.

We also work with import partners and cooperatives selected for their commitment to quality and transparency.

We are working hard to make the coffee industry fair and sustainable.

Our coffees are roasted in Montreal by our master roasters. We choose to do light roasts to preserve and enhance all the terroir specificities of each of our coffees. We have also chosen specific roasts for our espresso beans and for our filter beans to achieve an optimal result in your cup, depending on your preferred brewing method. It is this approach that allows us to offer you a remarkable cup, every time.

Our coffees mainly come from small producers who grow micro-lots. While they use few or no chemicals on their plots, organic certification is prohibitively expensive for them. Our goal is to support our producers as much as possible in improving their production, notably by ensuring them an income that will allow them to achieve an organic transition. This is the case for the Canales family, who are helping us fulfill our wish to make our Cielo the first ever organic coffee at Café Saint-Henri.

The difference is explained by the distribution channel and the type of packaging used for each format:

• Our 300g formats display a "best before" date. This format is distributed in grocery stores, a network where displaying the expiry date is mandatory for shelf stock management. To guarantee freshness for up to a year, this bag features an internal aluminum lining providing maximum protective barrier.
• Our 200g, 2lb, and 5lb formats display a roast date. These bags use a high-performance metallized structure for everyday consumption but are not designed for extended 12-month preservation. We therefore indicate the roast date to give you a direct and precise reference to the freshness of your coffee, and we automatically remove coffee that was roasted more than six weeks ago from our inventory.

Expert tip: In our opinion, the ideal consumption window for your coffee begins approximately two (2) weeks after the roast date. This resting period allows it to release a significant portion of the CO₂ accumulated during roasting and to begin fully expressing its aromatic profile. This optimal window extends to approximately sixteen (16) weeks after roasting. From this point on, oxidation gradually begins to alter the coffee's aromatic compounds. This does not mean that your coffee is no longer good to consume after sixteen (16) weeks. It remains perfectly drinkable, but its tasting notes may gradually become less intense and less defined.

Store your coffee beans in a clean, odorless, airtight container, away from light, heat, and humidity, in a cool, dry place.
For long-term storage, you can also freeze coffee beans, always in a perfectly airtight container. As with all frozen foods, avoid repeated freezing and thawing cycles: instead, divide your coffee into portions before freezing, so you only take out the amount needed.

Our team is here to help and will assist you in the best way possible to meet your request. You can contact us by email at cafe@sainthenri.ca or by phone at 514-543-7468.

Once your order is placed, you will receive a confirmation email containing a tracking link to monitor the progress of your delivery.

If you wish to make changes to your order, please contact us as soon as possible at cafe@sainthenri.ca. We will do our best to accommodate your request.

Delivery is $25 if the total order value is less than $700 (before taxes and after discounts).

Free delivery if the total order value is $700 or more.

Log in to your Café Saint-Henri account using the user icon at the top right of the page (on desktop) or the "Login" button in the navigation menu (on mobile).

Log in to your Café Saint-Henri account, go to your profile, and click "Add" in the payment methods section.

Log in to your Café Saint-Henri account, go to your profile, then click on an existing address to edit it or click "Add" to add a new address to your profile.

Log in to your Café Saint-Henri account, then go to the "Subscription" section. For the product you want to replace, click on "Edit options", then click "Swap product." Select the product you would like to receive from the available options. On the next page, review your subscription details (size, quantity, frequency, address, payment method), then click "Confirm swap".

Yes!

Log in to your Café Saint-Henri account, then go to the "Subscription" section where you will see an overview of your next scheduled order. Click "View and manage order", then click "Send now".

Log in to your Café Saint-Henri account, then go to the "Subscription" section where you will see an overview of your next scheduled order. Click "View and manage order", then "Other actions", and select the "Skip" option.

Yes!

Log in to your Café Saint-Henri account, then go to the "Subscription" section where you will see an overview of your next scheduled order. Click "View and manage order", then "Other actions", and select the "Reschedule" option.

Log in to your Café Saint-Henri account, then go to the "Subscription" section. For the relevant product, click on "Edit options", then select a new subscription frequency from the available options in the drop-down menu.

Please note: if you wish to change the frequency for more than one product, you will need to repeat these steps for each product concerned.

Yes! You can add a product permanently to your subscription, or add it to an order as a one-time purchase.

Log in to your Café Saint-Henri account, then go to the "Subscription" section. Scroll down to the bottom of the page to the "You may also like" section. Select the product you want.

Our seasonal coffees are only available as a one-time purchase, but for our year-round coffees, you will need to choose between adding it as a one-time purchase or adding it as a recurring item to your subscription.

Log in to your Café Saint-Henri account, then go to the "Subscription" section. For the relevant product, click on "Edit options", then click "Cancel this subscription".

Please note: if you wish to cancel the subscription for more than one product, you will need to repeat these steps for each product concerned.

Log in to your Café Saint-Henri account, go to the "Subscription" section, then click on "Inactive subscriptions". For the subscription you wish to reactivate, click "View subscription", then click "Restart subscription".

Find us in Montreal and Quebec City. Consult our dedicated page for the exact address of each location.

Yes, we offer a variety of plant-based drinks such as oat, soy, macadamia, and lactose-free milk to accompany all our beverages.

Unfortunately, our four-legged friends are not allowed in our branches, with the exception of assistance dogs or those assisting with a disability.

Yes, bring your own cup and help reduce single-use containers.

Yes, browse our training courses offered right here.

We are not offering private lessons at this time. For corporate workshops, please contact us to discuss your needs.